ixbet Terms and Conditions

ixbet is an online casino and sports betting platform operated entirely in Bengali for users in Bangladesh. These terms and conditions set out all the rules governing use of the platform and serve as a legally binding agreement between the user and ixbet. By registering on the ixbet platform, logging in, or starting to play any game, you acknowledge that you have read, understood, and fully agreed to these terms and conditions.

ixbet reserves the right to change or amend these terms and conditions at any time. Users will be notified by email of any significant changes. The latest terms and conditions will always be published on this page.

1 Age Limit and Eligibility

To use the ixbet platform, you must meet the following conditions:

• You must be at least 21 years of age. This platform is open only to those who are 21 or older.
• You must be a resident of a jurisdiction where online gaming is legally permitted.
• You must use the account on your own behalf and in your own interest — not on behalf of anyone else.
• You must be a person capable of making independent decisions with full mental capacity.

2 Account Registration

Each user may create only one account. Creating multiple accounts is strictly prohibited and may result in account termination.

• Accurate and truthful information must be provided at the time of registration.
• In the event of false information being provided, ixbet reserves the right to suspend or cancel the account.
• Your account password and login details must be kept completely confidential. The user is solely responsible for the security of their account.
• If unauthorized access to your account is suspected, ixbet support must be notified immediately.

3 Identity Verification (KYC)

ixbet reserves the right to verify a user's identity. The following information may be requested before processing a withdrawal or at any time it is deemed necessary:

• A copy of a National Identity Card (NID) or passport.
• Proof of ownership of the payment method (such as a screenshot of a bKash or Nagad account).
• Proof of current address.

Withdrawal requests may be placed on hold until the verification process is complete.

4 Deposit Rules

The following payment methods are accepted for depositing funds into ixbet: bKash, Nagad, Rocket, and bank transfer.

• The minimum deposit amount across all payment methods is ৳200.
• Deposited funds are generally added to the account instantly.
• Deposits must be made using a payment method registered in your own name only.
• Use of third-party payment methods is strictly prohibited.

5 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally processed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• The wagering requirements for the relevant bonus must be met before a withdrawal can be made.
• ixbet reserves the right to place withdrawals on hold in the event of suspicious activity.

6 Welcome Bonus

New users will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳10,000.

• A minimum deposit of ৳200 is required to receive the bonus.
• A wagering requirement of 25 times (25x) must be met to withdraw bonus funds. For example, if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before withdrawing.
• Each user can receive the welcome bonus only once.
• A time limit may apply to the use of the bonus — please check the applicable terms at the time of activation.

7 VIP and Cashback Program

The ixbet VIP program has five tiers, each offering a weekly cashback benefit:

• Bronze: weekly cashback of up to 0.2%.
• Silver: weekly cashback of up to 0.3%.
• Gold: weekly cashback of up to 0.5%.
• Platinum: weekly cashback of up to 0.6%.
• Diamond: weekly cashback of up to 0.8%.

VIP tier upgrades are determined based on regular activity and betting history. ixbet reserves the right to determine VIP tiers at its sole discretion.

8 General Bonus Terms

• ixbet reserves the right to change, suspend, or cancel any bonus offer.
• If bonus abuse or fraud is suspected, the account may be suspended and the bonus cancelled.
• If multiple accounts claim a bonus from the same device or IP address, all accounts may be closed.
• ixbet's decision on any matter related to bonuses will be considered final.

9 Fair Play Policy

ixbet is committed to ensuring a fair and transparent gaming environment for all users.

• All games are operated using certified Random Number Generator (RNG) technology.
• The use of bots, automation software, or any form of unauthorized technology is strictly prohibited.
• If any attempt to manipulate game outcomes or engage in collusion is found, the account will be permanently closed.
• Winnings displayed incorrectly due to a technical error may be voided.

10 Technical Issues and Disputes

If a game is interrupted due to loss of internet connection or a system error, ixbet will make every effort to resolve the issue.

• Server-side data will be considered the final reference.
• For any dispute, please contact the support team via 24/7 live chat.
• Relevant system logs will be reviewed to resolve disputes and a decision will be issued.

11 Responsible Gaming

ixbet places the highest priority on responsible gaming.

• If signs of problem gambling appear, help should be sought immediately.
• Users can set a temporary break or self-exclusion on their own account.
• It is possible to contact ixbet support regarding setting personal deposit limits.
• It is the responsibility of guardians to protect minors (under 21) from gaming.

To learn more about responsible gaming, please visit our Responsible Gaming page.

12 Privacy Policy

ixbet is committed to protecting the personal information of its users.

• Users' personal information will not be sold or transferred to third parties.
• All data is protected by SSL encryption.
• Full details on the collection, storage, and use of data can be found on our Privacy Policy page.

13 Copyright and Intellectual Property

All content on the ixbet platform — logos, designs, text, graphics, and software code — is under the exclusive copyright of ixbet.

• Reproducing, distributing, or commercially using any content without written permission from ixbet is prohibited.
• No part of the platform may be reverse engineered or decompiled.

14 Account Suspension and Termination

ixbet may suspend or permanently close an account without prior notice in the following circumstances:

• If any provision of these terms and conditions is violated.
• If an account is created with false information or identity verification fails.
• If fraud, money laundering, or other illegal activity is suspected.
• If bots or automation software are used.
• If evidence of operating multiple accounts is found.

In the event of account termination, any remaining funds may be returned subject to applicable conditions.

15 Limitation of Liability

ixbet is not responsible for the following:

• Losses caused by loss of internet connection or technical issues on the part of third parties.
• A game being interrupted due to the user's own device or network issues.
• The user's account information being inadvertently disclosed.
• Services being changed or discontinued due to legal or regulatory changes.

ixbet strives to operate the platform as safely and stably as possible, however the service may be temporarily unavailable due to unforeseen circumstances.

16 Applicable Law and Jurisdiction

These terms and conditions are governed by applicable international online gaming regulations. Users are requested to contact the ixbet support team first to resolve any disputes.